Originally Posted by: Jane 
Hi VampirLestat - you made two requests to index books yesterday. I cannot see any other requests to index books though Sydney can weigh in when she starts work (she is in a different time zone). And you only joined EYB 3 days ago so you wouldn't have been able to make index requests a week ago.
You can expect a response within 24 hours of a request to index a book so I'm sure you will hear from Sydney today. We do ask in the pop-up that appears after you click that you want to index a book, that you only request to index one book at a time. And not request to index another book until you have submitted the first one.
Hey Jane, since you are all about putting people on the spot, lets be a little exact. I said "about a week" since i wasn´t really sure. Concerning the two books, I am sure you can see I requested to index the same book twice, yesterday again because I wasnßt sure it worked the first time.
As someone who not only pays fpr your service, but also offers to to expand your index library further, for free, and since my forum post wasnßt in any way accusatory of confrontational, I am not sure the tone of your reply is appropriate.
Ahyways, have a nice day