Emotional Intelligence & Hospitality by Alessandro Cavelzani and Mark Esposito

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  • ISBN 10 1616631775
  • ISBN 13 9781616631772
  • Published Aug 03 2010
  • Format Paperback
  • Page Count 152
  • Language English
  • Countries United States
  • Publisher Tate Publishing

Publishers Text

As competition increases throughout the economic sector, those who can integrate cutting edge research into their business strategies will have a competitive advantage. Emotional Hospitality will help business owners maximize their interactions with consumers in both interpersonal and environmental ways.