Forum

sir_ken_g - I have asked our developer whether having an on/off toggle switch for photos is feasible.

Cati - I just tried adding a new Bookmark on my iPad 2 and it worked fine. Maybe take a look at our tutorial re adding Bookmarks - click Need Help? at bottom right. You need to click New when you go into the Bookmarks window before you can start adding a new one.

Cati - can you please send us a screenshot of the Bookmark you are trying to add at the point where the screen freezes? Please email to [email protected]

Happy Sunday! I am using desktop version only with Firefox. Toggling pictures on/off might be a good idea because search seems a little slower and there is more scrolling. My problem is that after I enter a search after doing a search with no matches, there is nothing telling me search is in progress, so I can't tell if the new search is finished (also with no matches) or not, or if program is frozen. Something on the screen should indicate that a search is in progress like an icon or a line at bottom of screen. It doesn't seem to matter whether I click the magnifying glass or press Enter. Does this make sense?

From my mobile : much better, thanks, I can now access all the features from there and it is very useful!

From the website (through Microsoft Edge) : I don't really care for the differences, looks different but the same, so I guess "OK". However I had hoped that you had also fixed at the same time the inability to use the bookmarklet with Microsoft Edge, but no :(

Foodfann - the site will speed up a lot when we upgrade our server, which is being sorted now. I think we should wait until after that to see whether there is then any need to have a "in progress" symbol.

Agaillard - the problem with not being able to install the bookmarklet when using Edge is not something we can fix. It is an issue on Edge for any bookmarklet, not just ours. I suggest that you post on a Microsoft support forum asking when they will fix this.

The need help button is very annoying when two screen indexing, on the same laptop - anyway to get rid of it as a personal option or similar?..

Jane:  Thank you for your prompt answer to my problem yesterday.  This whole site is a very important resource for me and I much appreciate the attention to everyone's concerns.  Nothing like when you try to report an issue to Apple, Microsoft, etc. etc. etc.

Originally Posted by: debkellie

THe need help button is very annoying when two screen indexing, on the same laptop - anyway to get rid of it as a personal option or similar?..

Agree! Would very much like to see this become optional.  It's quite a bit of real estate on a notebook laptop screen, and always seems to be covering up the page number entry field just when I'm read to type that in.

debkellie and ellabee - Fiona is currently investigating with the tutorial company whether we can remove the Need Help? button on various parts of the site - principally the indexing and admin screens. I'll let you know as soon as we hear back.

bittrette - I'm afraid I don't understand what you mean by "the full site". There is only one EYB site and that is what you access when you go to www.eatyourbooks.com on any device - computer, tablet or smartphone. What is it that you are missing and what is the option you think you have lost? Also what is the "stock browser" on a Samsung Galaxy? Browsers have names - Safari, Chrome, Firefox, etc.

The full site is what you are now accessing on your phone. It looks different because it now is responsive so the page reformats to fit the screen it is being viewed on. But all the content and features are the same as you had before (plus a couple of new extra features). If there is anything you can't find that you used before, please email us at [email protected] and we will talk you through it. If you haven't already done so, maybe also take a look at the New Features walkthrough, which you access from the green Need Help? button at bottom right. You will need to view this on a tablet or laptop as the tutorials are not yet available on phones.

JoBills - could you contact us at [email protected] with details of your iPhone model, what iOS you have installed and what browser (type and version) you use and we will try to reproduce your issue. We haven't had any other members report this so it is likely there is some setting on your phone that is causing the glitch.

JoBills - another EYB member just emailed us about the same issue on her iPhone and this was my response to her:

If you are using Safari, check that you have Cookies enabled in your Settings. Click the Settings icon, then click Safari, then click Cookies and check what you have selected. I have Allow From Websites I Visit checked and I am always signed in when I go to EYB (which I connect to from an icon on my Home Screen - explained here in Help).

If you use a different browser, please email us with details and we will try to help you with those settings.