Supervision in the Hospitality Industry, Student Workbook by Jack E. Miller and John R. Walker and Karen Eich Drummond
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- ISBN 10 0471313505
- ISBN 13 9780471313502
- Published Sep 17 2002
- Format Paperback
- Page Count 102
- Language English
- Edition 4
- Countries United States
- Publisher Wiley
Publishers Text
* Covers all areas related to managing employees in foodservice and hotel operations, from communication, recruitment, and training to performance evaluation, discipline issues, and delegation.* Each chapter features new, up-to-date material.
* Expanded coverage of hospitality organizations through case studies and hotel industry examples.
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